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How do we use your personal data?
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We use your personal data to allow for the completion of transactions through our
website. For users who wish to rent vacation rentals or purchase goods and
services, this means that we will provide to the owner/manager of the property or
the person offering the goods and services the purchaser’s or renter’s
name, address, telephone number, e-mail address as well as payment information,
such as credit, debit and bank account, number of family members, ages and conditions.
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Your personal data will be used to provide and promote our website, to process payments,
to provide user support, and for other purposes referred to in this Privacy Policy
and the Terms and Conditions.
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We may use your personal data to contact you from time to time with critical user
or service updates, and to send other messages that are integral to the service
we provide on our website.
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We share information with third parties where that third party performs services
on our behalf and has agreed to keep that information confidential (such as the
processing of your credit card payment or the conduct of an online survey for example),
but only for the purpose of performing this Agreement. |
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We may share your personal information with third parties. By default, we do
not share your information with third parties. If you choose
to opt in to promotional and marketing programs through our Opt-In Procedures, we may share personal
information consisting of your name, address, telephone number and e-mail
address with third parties, such as travel promotion partners. However,
we do not share credit card, debit card or bank account information with these
types of third parties for this purpose.
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If we or our website are sold to a third party, your personal information may be
transferred to any the acquirer.
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Who processes your personal data?
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We will collect, process, store and use personal information and pass that information
on to data processors acting under contract with us. Personal information
contributed by or collected from users may be stored and processed in the United
States or any other country in which we or our affiliates, subsidiaries or agents
maintain facilities. By using the website, you acknowledge and agree that
you may be transferring your personal data outside of the country in which you have
contributed it, and that you consent to any such transfer of information outside
of your country. These countries may not have similar data protection laws to those
that apply in your country.
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Why do we use surveys and what do we do with the information?
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We use surveys to gather information about our users which we use to evaluate improvements
to our website and to better take into account the interests of our users.
We also provide the results of surveys to third parties whom we believe may offer
products and services that would be of interest to you. The decision to answer
a survey is yours, and you will be offered the opportunity before and after completing
a survey to freely decline to answer it or to decline to have the survey results
submitted.
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What about information in inquiries made through the website?
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Website users may send inquiries to members via clickable links on website listings.
If you choose to send an inquiry through these links, your personal information,
including your e-mail address and any other information you supply, will be visible
to the member in question so that they might reply directly to you. If you call
the member, you may be asked to leave a return telephone number. Do not share
information in the e-mail or phone call that you are not prepared to allow them
to have, including, but not limited to, credit card, debit card and bank account
information.
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How do we protect your personal information?
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While no computer system is completely secure, we believe the measures we have implemented
reduce the likelihood of security problems to a level appropriate to the type of
personal information we receive. We have security measures in place to protect our
user database and access to this database is restricted internally. However, even
the best security measures can result in the inadvertent disclosure of data if you
do not take reasonable precautions to protect your personal information. It
remains your responsibility:
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- to not allow others to use your account;
- to keep your account password secret; and
- to log off or exit from website when you are not using it.
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All personal information is stored on a secure server. We do not store credit card,
debit card or bank account information on any website server; instead, that information
is stored by our credit card processing partner on their secured servers and is
protected via its proprietary methods. You should note that many services
and transactions are performed by our business partners. Our privacy policy and
our security or common practices do not apply to other companies. |
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How do we use cookies?
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A "cookie" is a piece of information sent by a Web server to store in a Web browser
so that it can later be read back from that browser. We may use cookies to
store some personal preferences for your future visits.
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We use third-party site usage tracking companies to analyze your visit to our website
or to conduct surveys. In the course of serving our pages, these third parties may
place or recognize a cookie on your browser. These companies may use information
about your visits to our website and other Web sites in order to help us understand
how to serve you better.
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We also use third-party advertising companies to serve ads when you visit our website.
These companies may use information (not including your name, address, email address
or telephone number) about your visits to this and other Web sites in order to provide
advertisements about goods and services of interest to you. When you view a web
page on our website that contains advertising provided by one of these third parties,
the service provider may place a cookie on or retrieve a cookie from your computer
if you have not disabled your browser from receiving cookies. |
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If you wish, you can prevent cookie files from using (non-personal) information
about you by either deleting the cookie folder in your browser or by putting your
browser’s Privacy setting higher, but doing so will mean that your use of
the website will be adversely affected.
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Web Beacons and Clear GIFs?
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We gather and share anonymized information concerning the usage of the website by
members and travelers with one or more third-party tracking companies for the purpose
of reporting statistics. Some of the pages you visit on our website use electronic
images placed in the web page code, called pixel tags (also called a “clear
GIFs” or “Web Beacons”) that can serve many of the same purposes
as cookies.
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Web beacons may be used to track the traffic patterns of users from one page to
another in order to maximize web traffic flow. |
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The website’s third-party advertising service providers may also use Web Beacons
to recognize you when you visit our website and to help determine how you found
our website. If you would like more information about this practice and to
know your choices about not having this information used by these companies, you
may go to
http://www.networkadvertising.org/managing/index.asp
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How do I correct or update my personal information?
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We give our users the ability to change information they previously provided at
any time. This may be done through any of the following methods:
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- E-mail the request change to [supportagent @ bigbridgetravel.com].
- Log onto your account at bigbridgetravel.com, go to “My Account” and
change the information in your personal profile.
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What are your “Opt-In” Procedures?
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If you would like for your personal information to be given to our travel
partners or other third parties for promotional or marketing purposes, you may
do so at any time. At the time you set up your member account with Big Bridge
or first use our services, by default we will assume you do not wish for your
personal information to be provided to these third parties for promotional or
marketing purposes. If you check to “Accept” the opt-in procedures,
we may provide this information to them for promotional or marketing purposes.
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If you have agreed to provide your personal information to these third
parties, but then decide you wish for us to stop doing so, you may opt-out in
any of the following ways:
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- Send an e-mail to [supportagent @ bigbridgetravel.com].
- Follow the instructions included in each communication or newsletter,
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What if we make changes to our Privacy Policy?
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We reserve the right to change this Privacy Policy from time to time, and post the
new version on our website. When we do so, we will notify you of the fact on the
main screen of the website and the new version of this Privacy Policy will take
effect, and will govern all website services and your relationship with us:
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- commencing one month after the date of posting;
- if earlier, when (following posting of the new Privacy Policy) you make an inquiry
or otherwise interact with us or another user;
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We may disclose personal data for legal reasons.
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We may disclose your personal information if we or an entity processing your data
on our behalf are compelled to do so by law, or receive a valid, legally compliant
request by a law enforcement or governmental authority.
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Does our privacy policy cover other websites?
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No. If you follow a link to another website, you are no longer covered by
this policy. You should understand the privacy policy of any website before sharing
personal information with it.
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How may you contact us?
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If you have any questions about this Privacy Policy, the practices of this website
or your dealings with this website, we encourage you to contact us at
[supportagent @ bigbridgetravel.com].
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© 2007 - 2013 Big Bridge Travel, All Rights Reserved
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